Refund policy

Due to the nature of items we sell we do not offer exchange/returns

You can always contact us for any questions at

Returns/Replacements - We do not accept returns. We will, however, send a replacement or offer a refund if you have received the wrong product or an item is missing (and it hasn’t been listed as refunded on packing slip)

Refunds/Change of mind - Any items that are requested to be refunded due to change of mind OR when order has been submitted without customer reading T&C - ie ordering items for shipping when they clearly state FROZEN - PICKUP ONLY - a 20% cancellation administration fee will be charged. This is due to the fact that regardless of refunding, we are still liable for payment fees and website charges of any order. You can also choose to take the FULL amount as a credit to use on your next order

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.