Shipping Policy

Please note as per our shipping policies, larger orders may be opened to cut down on shipping costs and keep shipping affordable for all involved.

All orders will be dispatched within 2-3 Working days

Shipping times can vary depending on location as a rough estimate 

Metro NSW/VIC/QLD/ACT - 2 business days. 

Metro WA/SA/TAS - 4 business days 

Rural NSW/VIC/QLD/ACT 4 business days

Rural WA/SA/TAS/NT 6 business days

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must provide a picture as soon as you have opened your package, if you are contacting us regarding missing items or the wrong order.

Please note we send all freight with fragile labels, signature on delivery requested and directions to leave out of sunlight. SnackEzy cannot take responsibility for melted chocolate items or damaged freeze dried candy/products due to the fragile nature of these products. All care is taken to ensure orders get to you in one piece.